English learning

Lesson Script Talking to a Difficult Customer. If you work and deal with a lot of customers, you know that customers can be very irritating at times. They are sometimes rude and don’t think twice before saying something. But we have to be polite and handle it well because that’s our job. In this lesson we will show you some conversations which will help you serve your customers in a professional and polite way. In this lesson we will show you through longer conversations, how to serve difficult customers in a professional way, taking care of them without being rude or difficult yourself. Interaction Hello viewer! How are you? It’s always a hard day when you have to deal with a difficult customer. Whether the mistake is on your or the customer’s part, you have to be polite if you want to keep the customer coming back. This lesson has conversations about such a situation and how to deal with it. To brush up your vocabulary, have a look at the vocabulary section at the end and practice us...

Lesson Script Buying Insurance. Buying insurance is not at all an easy task! It involves a lot of research and decision making. You need to talk to a lot of people before you decide what to buy. There are several different types of insurance, but let’s take a look at some sample conversations that you can use to talk about insurance. In this lesson you will learn phrases that you can use to talk about your insurance needs. Interaction Hello dear viewer! How are you? We all buy insurance to keep us covered in critical situations and to protect our possessions. This lesson has some conversations that show you how to communicate when you need to buy insurance. To kick up your vocabulary, have a look at the vocabulary section at the end. Shall we get started? I’m sure you liked this lesson. We’ll be back with a new one tomorrow. Do come back for it! Hit that like button below (point down) to let us know your thoughts. Also subscribe using the button on the right (point towards right) to ge...

Lesson Script Fine Dining. Fine dining, just as the name suggests, offers the finest in food, service and atmosphere. We will practice some conversations which will help us to start a conversation or order food at a fine dining restaurant. In this lesson you will learn how to order food and how to get your check in a fine restaurant. You should feel comfortable in a restaurant of any kind once you learn some of the phrases you’ll see in this lesson.. In this lesson you will learn how to order food and get your check in a fine dining restaurant. Interaction (Smile and wave hands to make this a lively interactive conversation) Hello there, viewer! Great to see you again. Fine dining is a very pleasant experience: we go to an awesome restaurant, order our favorite dishes and savor the taste in a great ambience. This lesson will show you how to place your order and speak to the staff in a fine dining restaurant. Listen to them all, and check out the vocabulary section towards the end. And ...

Lesson Script Sales Meeting. A sales meeting is designed to learn how to sell a product – that is, to build relationships, identify needs and outline the benefits of the product. Being able to understand conversations and terms may help you take part in the discussions at a sales meeting, understand what’s going on, and make you a more valuable employee and salesperson. In this lesson we will teach you, through some conversations, what you might hear at a sales meeting or what words you might use while in a sales meeting. In this lesson you’ll learn words and phrases you can use while in a sales meeting. Interaction Hello there! How’s it going? Have you ever been to a sales meeting at work? I’m sure some of you have. Effective communication helps you make your point in a sales meeting. Even if you’re there just to observe it, there’s a lot you can learn by listening. This lesson will let you listen to some conversations about a sales meeting. Let’s get started then! Thank you for watch...

Lesson Script What’s in the Paper? There’re a lot of things that we read in the newspapers every day. Some things attract our attention so much that we can’t resist discussing them with other people. Let’s take a look at some sample conversations that you can use to discuss the things you read in the newspaper today. In this lesson you will learn phrases that you can use to discuss the things you read in the newspaper today. Interaction Hi there! A lot of us start our day by reading the newspaper. We learn some new things from the newspaper, and we get to know what’s going on in our area and around the world. Sometimes we’d like to discuss what we read with our friends and family. Today’s lesson will show you how conversations could go when discussing various things that we read in the newspaper. Practice the lesson by pausing it and repeating the lines anywhere you want! It will help to build up your English fluency. Check out the vocabulary section at the end to increase your vocabul...

Lesson Script Talking About Safety Concerns. Safety has become one of the biggest concerns of the modern age. There are a number of things you have to take care of every day to make sure you live a safe and happy life. In this video, we’ll talk about some major safety concerns and how you can discuss them with your friends and family. In this lesson you will learn phrases that you can use to discuss safety factors with your friends and family. Interaction Hello! Great to see you, dear viewer. Safety is a very important thing and we often discuss our concerns about it with our friends and family. We can get some good advice on what we should do to ensure safety, when we discuss the subject with others. So let’s listen to some conversations which show you how to talk about safety concerns. Don’t forget to practice the lines by pausing the lesson and repeating the dialog anywhere you want! It will help you build up your English fluency. Also check out the vocabulary section at the end to ...